Returns & Exchanges

At Little Crafts London, we want you to love every piece of handmade decor in your home, which is why we offer a 30-day return window for all unused items. If your purchase isn't quite right, our simple exchange and refund process ensures your shopping experience remains stress-free.

1

Initiate Your Return

Email our support team with your order number and the reason for your return to receive a printable return authorization form.

2

Secure Packaging

Carefully pack your home goods in their original packaging to ensure they are protected from damage during transit back to our studio.

3

Ship the Item

Affix the provided shipping label and drop off your package at any authorized courier location; remember to keep your tracking receipt.

4

Quality Check & Refund

Once our artisans inspect the returned item, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing