Frequently Asked Questions

Everything you need to know about our handcrafted home decor.

Where are your products made?

All Little Crafts London items are designed and handcrafted right here in our London studio, ensuring the highest quality and attention to detail for every piece.

How long will it take to receive my order?

Standard UK shipping typically takes 3-5 business days. For international orders, please allow 7-14 business days depending on your location.

Do you offer custom or personalized orders?

Yes, we love creating bespoke pieces! Please contact our team via the 'Custom Orders' page to discuss your specific requirements and vision.

What is your return policy?

We offer a 30-day return policy for most items in their original condition. Please note that custom-made or personalized products are non-refundable unless they arrive damaged.

Are the materials used eco-friendly?

Sustainability is at our core. We use responsibly sourced materials and plastic-free packaging whenever possible to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.